Privacy Policy — How Secure Is Your Data on Baazi App?

This Privacy Policy ("Policy") describes how the Baazi app platform — website and mobile app — handles users' personal data. By creating an account or using any of Baazi app's services, you agree to this Policy.

We understand that people are increasingly cautious about sharing personal information online — and rightly so. That is why Baazi app always strives to ensure every member knows where their data goes, how it is used, and how well it is protected.

1. Introduction & Scope

This Privacy Policy applies to all users of Baazi app's services — whether registered members or not. It takes effect the moment you visit our website, download the app, or create an account.

Baazi app complies with international data protection standards and manages user data in a GDPR-compliant manner. Our goal is to safeguard your privacy with full transparency.

2. Information We Collect

Baazi app may collect the following types of information:

Information Provided Directly

• Full Name (provided at registration)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• National ID Number or Passport (for KYC verification)
• Payment details (bKash/Nagad number, bank account — fully encrypted)

Automatically Collected Information

• Device Information: model, operating system, browser type
• IP address and approximate location
• Browsing patterns and click data on the platform
• Login Time & Session Information
• Game history and betting records

Type of Data	Methods of Collection	Mandatory?
Name & Mobile Number	Registration Form	Yes
Date of Birth	Registration Form	Yes (Age Verification)
NID / Passport	KYC upload	For withdrawals
Payment Information	Deposit/Withdrawal	For Transactions
Device & IP Information	Automatic	For Security Purposes
Gaming history	Automatic	To Improve Our Services

3. Purpose of Data Collection

Baazi app collects data only for specific purposes. We never hold unnecessary information. The primary reasons for collection are:

• Account management: Ensuring security during registration, login, and account management.
• Age Verification: Preventing minors from accessing the platform.
• Transaction Processing: Processing deposits and withdrawals securely.
• Fraud Prevention: Protecting your account and detecting suspicious activity.
• Customer Support: Providing you with fast and effective resolution of your issues.
• Personalised Experience: Suggesting games and offers tailored to your preferences.
• Legal obligations: Maintaining records as required by regulatory authorities.

4. Data Sharing Policy

Baazi app never sells or rents your personal data to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

Only the data necessary to deliver services is shared with payment processors, KYC verification providers, and IT infrastructure partners. These partners are contractually bound to comply with our Privacy Policy.

As required by law

Disclosing data in response to a court order or a legitimate request from a regulatory authority is a legal obligation. Only the specific information requested will be provided.

What We Never Do

• Selling Data to Advertising Companies
• Sharing data with other gaming companies
• Creating or selling profiles without your consent

5. Cookies & Tracking Technologies

Baazi app uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

Cookie types and usage

• Essential cookies: Login session management and security tokens are essential for the platform to function.
• Functional cookies: Remembering your preferences and settings.
• Analytics Cookies: Understanding which features are used most — fully anonymised.

You can disable cookies through your browser settings, though some features may not function as expected. On the mobile app, tracking can be limited via your device settings.

6. Data Retention Period

Baazi app does not retain data longer than necessary. Retention periods depend on the type and purpose of the data:

• Account information: For the duration of the active account + 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulatory guidelines).
• KYC documents: 5 years after account closure.
• Gaming history: 3 years.
• Logs & Security Data: 1–2 years.

After the specified retention period, data is securely deleted or anonymised.

7. Your Rights Regarding Your Data

As a Baazi app member, you have the following rights:

8. Security Measures

Baazi app uses industry-leading technology to protect your data:

• SSL/TLS 256-bit encryption: All data transfers are fully encrypted.
• Password Hashing: Your password is never stored directly — only a secure hash is kept.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-Time Monitoring: Suspicious logins or transactions are detected instantly.
• Regular Security Audits: Independent third-party experts conduct regular audits.
• Restricted Access Policy: Only authorised personnel have access to your data.

9. Children's Privacy

Baazi app is strictly for adults (18+). We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated data. If a parent or guardian becomes aware of such an account, please notify our support team.

10. Changes to the Privacy Policy

Baazi app reserves the right to update this Privacy Policy at any time. When changes are made:

• The effective date on this page will be updated accordingly.
• Members will be notified of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Check this page regularly. We also recommend reading our Terms & Conditions and Responsible Gaming policy is also recommended reading.